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In relation to its size, it has a very high value of withheld winnings in complaints from players. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc. Whether you’re a seasoned player or new to the world of online casinos, Lucky Max provides an environment where you can spin, bet, and win with confidence. The casino’s commitment to player satisfaction is evident in its extensive range of promotions and rewards. Whether you’re a fan of slots, table games, or live dealer games, there’s something for everyone at this dynamic casino.

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The Complaints Team closed the complaint as unresolved, noting that the casino had a history of failing to address self-exclusion requests and had been blacklisted for poor practices. Despite multiple attempts to reach out via live chat, he received inadequate responses, and an email contact was also unresponsive. The unresolved status may negatively have impacted the casino’s rating, potentially encouraging future compliance. As the casino operated without a valid license and did not engage with dispute resolution, the complaint was closed as unresolved.
Win up to $150 E-Cash playing table games every hour every Sunday – Thursday in February. Mr. Gamble is the world’s most trusted, award-winning authority for online casino reviews and top rankings. Just gotta love a casino that keeps its games fresh, right? I used Litecoin to deposit, which was quick, but waiting for the games to start? Golden rock studios has some great games 🎮, but I’m still unsure about the overall experience. The quick load times were impressive, but the biased games?

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At least they offer regular reload bonuses to keep things somewhat interesting. When searching Lucky Max Casino comments online, i wasn’t alone in my disappointment. Playing at this casino has been quite frustrating lately. Despite the issues, the authentic casino atmosphere keeps drawing me back.

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• The bonus terms were fair enough for most players.
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• The Complaints Team reviewed the situation and found that the casino had a history of failing to address self-exclusion requests and had been unresponsive in past mediation attempts.

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Hoping they can iron out these bugs and bring more popular games soon. Contacted support, and after a bit of back and forth, they told me it was a glitch with BGaming games. Unfortunately, the confusing bonus terms continued to be a stumbling block even after weeks of playing. The gaming interface definitely grew on me as I spent more time on the platform. The platform caught my eye with their insanely crisp live game video quality that blows most competitors out of the water.
Excitement about the fun live dealers was the initial draw. I also encountered issues with payouts; specifically, sometimes they were slow, especially when using Maestro. On the plus side, chat support is super quick, and EcoPayz deposits are seamless, but they seriously need to fix that site. Simple game rules are a relief until you hit a wall with withdrawals. Northern Lights Gaming offers some fun slots, but the wait times really test your patience.
The withdrawal time at Lucky Max Casino was pretty decent, and I used Maestro for my deposit with no issues. Wish they’d streamline that login process though because the games are worth it. I just wanted to jump into the best Lucky Max Casino games, but those excessive login prompts were a buzzkill.
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Used Interac for withdrawal, and Red Flag Fleet was fun, but those game biases made me doubt my luck. Enjoying Lucky Streak was a highlight, adding a touch of excitement to the experience. However, unexpected account closures threw a wrench in the overall experience. The minimum deposit requirement seemed reasonable.
The bonus terms were easy to understand, unlike some other casinos that make things complicated. Navigating through their collection is super easy since they’ve got a simple way to sort games (which is exactly what i needed). Using Ethereum for deposits was pretty straightforward when i started playing here. Reality hit when I discovered the multiplayer features were quite basic and limited.
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After expressing his concerns about addiction and requesting self-exclusion, he indicated frustration over the slow response from the casino. As a result, the casino was blacklisted due to its inadequate responsible gambling practices, and the complaint was closed as unresolved. The Complaints Team reviewed the situation and found that the casino had a history of failing to address self-exclusion requests and had been unresponsive in past mediation attempts. After the recommended time frame had passed, we requested an update but received no response.
The complaint was marked as resolved after the player confirmed the issue had been addressed. The player from Italy had requested a withdrawal prior to submitting this complaint. He has lost €1947 since his request and is seeking assistance and a refund of his deposits, citing a violation of the casino’s policies. The player from Germany requested account deletion on January 11th due to gambling addiction but has not received a response. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. Browse all bonuses offered by LuckyMax Casino, including their no deposit bonus offers and first deposit welcome bonuses.